- On the sidebar, click on ‘Customers’:
2. A list of your customers will be displayed.
3. You can further refine which customers you want displayed by selecting pre-set date ranges, example ‘This Year’, or by selecting a specific Custom date range.
4. Select the ‘At Risk’ checkbox.
This will display a list of the customers whose last payment failed. If you are a subscription-based business, it could mean that their credit card on file has expired . It could indicate that a customer intended to purchase a product from you, but requires an alternative form of payment acceptance to complete the sale.